Delivery Details

At The Backpacker we know how excited you are to receive your new item. With this in mind, we send all items ordered before 2pm the same working day via Royal Mail 48 for FREE (with most orders arriving within two working days) from our warehouses in Ashford, Kent.

Once your order has been dispatched from our warehouse we will send an email confirmation to let you know it’s on its way.

The Backpacker use a variety of carriers and delivery partners and we will choose the most appropriate company depending on the weight, value and destination of your order along with any selected delivery options. Most orders will require a signature upon delivery.

Please find below an overview of our main delivery services, along with estimated timescales and costs.

Delivery MethodEstimated DeliveryPrice
Royal Mail 482-3 working daysFree
Royal Mail 241-2 working days£1.95
Royal Mail Special DeliveryNext working day£4.95
Suitcases – Parcel Force 482-3 working daysFree
Suitcases – Parcel Force 241-2 working days£7.95

International Delivery Options

The Backpacker currently ship to over 60 countries around the world, including the majority of Europe, United States of America, Australia, Canada and more.

All international orders are sent via Royal Mail using their International Tracked and Signed service. Please note that when your item reaches the destination country, a differnet delivery partner may ultimately deliver your parcel.

For details on delivery times and charges please refer to the table.

DestinationEstimate DeliveryPrice
Europe3-6 working days£6.99
U.S.A & Canada5-8 working days£8.99
Australia & Rest of World5-10 working days£8.99

Important Information

Please note that a working day is considered to be from Monday to Friday and does not include Bank Holidays. Royal Mail aim to deliver your parcel within 24 hours, but this is not guaranteed. We politely ask you to allow up to 3 working days in case of any unexpected delays. 

The Backpacker reserve the right to amend orders that have been placed with incorrect delivery details and / or options without notice. If returning an item, any shipping costs paid will not be reimbursed unless The Backpacker is responsible for any errors.